Smart NOC Automation

Smart NOC Automation

Automate Network Operations Center Processes

Integrate process automation into existing operational workflows to automate the BAU activities within the NOC and recommend resolutions based on documented procedures.

Reduce manual errors and operational costs while improving response times.

Smart NOC Automation Overview

Reduce operational overload and error rates in incident management while improving proactive maintenance of network health.
Smart NOC Automation Overview

End-to-End Network Operations Monitoring

24/7 monitoring and comprehensive trouble ticket lifecycle management.

  • L1, L2 and L3 troubleshooting

  • Reports and dashboards

  • Proactive health checks

  • Vendor management

  • 24/7 multilingual customer support

End-to-End Network Operations Monitoring
LLM Based Smart 
Ticket Routing

LLM Based Smart Ticket Routing

Utilize machine learning for enhanced ticket triage and
root cause analysis.

  • Cross-domains performance and alarms monitoring

  • Centralized MOPs library and KEDB

  • Automated proactive health check

  • Predictive maintenance & auto resolution

  • Trouble Tickets automation

  • Maintain known error database

  • LLM based ticket analysis

  • Smart ticket routing

  • Trouble ticket root cause recommendation

Closed Loop Automation

Integrates RAF to execute changes with minimal manual intervention.

  • Centralized Method of Procedure (MOP) repo

  • Generic automation – MOP execution 
(API, CLI or RPA)

  • Action / closed loop tracking

Closed Loop Automation

Reailize - Managed Service NOC

Managed Service NOC

Reailize Smart NOC Automation Case Studies

Accelerate Detection & Troubleshooting

Accelerate Detection & Troubleshooting

MTTR Reduction by Automated Triage of Incidents

MTTR reduction by smart noc automation

Improve Proactive Maintenance
of
Network Health

Reduce operational overload and error rates in incident management and the impact of issues on customers.

An international telecom company implemented our NOC solutions, reducing troubleshooting cycles by 45% and improving overall network performance.